Collected sparingly
Account, payment and verification details only.
PrivacyUpdated 3 min read
Powerplay247 Privacy Policy
What we keep, why we keep it and the choices you have
Powerplay247 collects only what it needs to run your ID: your name, contact number, payment references, verification documents when they're required, and basic device data. It uses them to process deposits and payouts, prevent fraud and answer support requests. Data travels over encrypted connections and is never sold, and you can ask to see or delete it.
Never sold
Your details aren't sold or passed to advertisers.
Protected
Encrypted in transit and seen only by staff who need it.
Your choice
Ask to view, correct or delete what's held on you.
What data does Powerplay247 collect?
We collect what's needed to open your ID, move money in and out, and help you.
- Account details such as your name, contact number and username
- Payment references such as UTR numbers, UPI IDs and bank account names
- Identity documents, only when a KYC check is needed
- Device and session data such as browser type, IP address and login times
- Messages you send to the official WhatsApp number
Why is your data used?
Your details are used to run your ID, match deposits, release payouts to the right person and answer your questions. Device and login data help us spot someone else trying to get into your account.
We also use records to look into disputed bets and transactions, and to meet any legal duty that applies to us.
What happens to your WhatsApp chats?
Deposits, withdrawals and support all happen in the official WhatsApp chat, so those messages are the record of your requests. We keep them so a manager can check what was agreed if there's ever a question about a payment.
WhatsApp's own privacy terms also apply to anything you send through the app.
How is your data protected?
Data moves over encrypted connections. Staff can only open the records they need for the task in front of them, and identity documents are kept apart from everyday account data.
Our staff never ask for your password, OTP or UPI PIN. A message asking for them isn't from Powerplay247.
How long is your data kept?
Records are kept while your ID is open. After it closes we keep them for as long as the law requires, and then delete them.
What choices do you have?
Message the official WhatsApp number to ask what we hold on your ID, to correct something that's wrong, or to close your ID and have your data deleted. Deletion happens unless a legal duty means we have to keep a record for longer.
What about people under 18?
Powerplay247 is for adults only. If we learn that an ID belongs to someone under the legal age, the account is closed and its data is removed unless we're required to keep it.
Will this policy change?
We update this policy when the service or the law changes. The date at the top of the page shows the latest version.
At a glance
Your data at a glance
| Data | Why it's needed | How long it's kept |
|---|---|---|
| Name and contact number | Running your ID and support | While the ID is open, then as the law requires |
| Payment references | Matching deposits and releasing payouts | While the ID is open, then as the law requires |
| Identity documents | KYC checks before some payouts | Only as long as verification and the law require |
| Device and login data | Account security and fraud checks | For a limited period after each session |
| WhatsApp messages | A record of your requests | While the ID is open, then as the law requires |
Quick answers
Frequently asked questions
5 questions
Does Powerplay247 sell my data?
No. Your data is shared only with the payment and verification partners needed to run the service, or where the law requires it.
Why does Powerplay247 need my bank details?
To match your deposits and to make sure withdrawals go to an account in your name. Nobody else can move your balance to their own account.
Can I delete my Powerplay247 account and data?
Yes. Ask on the official WhatsApp number to close your ID. Your data is deleted unless a legal duty means a record has to be kept for longer.
Will Powerplay247 ever ask for my OTP?
No. Staff never ask for your password, OTP or UPI PIN. Treat any message asking for them as a scam.
How do I see what data Powerplay247 holds on me?
Message the official WhatsApp number with your ID and ask for a summary of the data held on your account.
Still have a question? Our support team answers on WhatsApp.
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Related pages
Something here unclear?
A manager on the official WhatsApp number can explain how this applies to your ID.